Privacy Policy
Last updated 15:03.2025
This Privacy Notice for Flexcode Systems UG ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://www.flexcodesys.com, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you:
- register on our Services
- request information
- participate in activities
- contact us
Personal Information Provided by You
Depending on your interaction, this may include:
- names
- phone numbers
- email addresses
- usernames
- passwords
- billing addresses
Sensitive Information:
We do not process sensitive personal information.
Payment Data
If you make a purchase, we may collect data needed to process payments (e.g., card number, security code).
All payment data is handled and stored by Stripe or PayPal (depending on your selection).
Their privacy notices are available at:
- Stripe: https://stripe.com/privacy
- PayPal: https://www.paypal.com/privacy
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information for the following purposes:
- Account creation and authentication
- Service delivery and user support
- Responding to inquiries
- Sending administrative communications
- Protecting vital interests (e.g., fraud prevention, preventing harm)
3. WHAT LEGAL BASES DO WE RELY ON?
Under the GDPR, we rely on:
• Consent
You may withdraw at any time.
• Performance of a Contract
To provide Services you requested.
• Legal Obligations
To comply with EU and German laws.
• Vital Interests
Where necessary to protect someone’s safety.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information in the following situations:
Business Transfers
During mergers, acquisitions, or company asset transfers.
We do not sell personal information.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your information only as long as necessary for the purposes described in this Notice, unless a longer period is required by law (e.g., German tax laws).
If no longer needed, we delete or anonymize your data.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or process data from individuals under 18.
If we learn that we collected such data, we will delete it immediately.
To report such a case, please contact: info@flexcodesys.com
7. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your region (EEA, UK, Switzerland), you may have the right to:
- Request access to your data
- Request correction or deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
You may also lodge a complaint with your local data protection authority.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to Do-Not-Track signals because no uniform standard exists.
9. DO WE MAKE UPDATES TO THIS NOTICE?
Yes. We may update this Privacy Notice to remain compliant with laws.
Changes will be marked by an updated "Last Updated" date.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Flexcode Systems UG
Speditionstraße 15a
40221 Düsseldorf
Germany
Email: info@flexcodesys.com
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
Based on applicable law, you may request to review, update, or delete your personal information by submitting a Data Subject Access Request (DSAR) to: